Privacy Policy for Modest Heights Music

Last Updated: March 9, 2026

1. Our Commitment to Your Privacy

Modest Heights Music ("we," "us," or "our") is committed to protecting the privacy and security of your personal information. This policy explains how we collect, use, and safeguard the data you provide on our landing page, in compliance with the Personal Information Protection and Electronic Documents Act (PIPEDA).

2. Information We Collect

We only collect information that you voluntarily provide to us through our contact forms, which may include:

  • Contact Details: Name, email address, and phone number.

  • Production Details: Information about your songwriting, recordings, or specific music production needs.

  • Technical Data: Cookies and tracking pixels (such as the Facebook Pixel) to understand how you interact with our site and to improve the relevance of our advertising.

3. Why We Collect This Information

Modest Heights Music uses your data for the following specific purposes:

  • To respond to your inquiries regarding our music production and mastering services.

  • To provide you with project quotes, consultations, or scheduling for studio time.

  • To send you updates or marketing materials (only if you have explicitly opted in).

  • To optimize our website performance and ensure our ads reach the right artists.

4. Consent & CASL Compliance

By submitting your information on our form, you consent to the collection and use of your data as described here.

  • Marketing Emails: In accordance with CASL (Canada’s Anti-Spam Legislation), Modest Heights Music will only send you promotional emails if you have checked the "opt-in" box.

  • Withdrawal: You can withdraw your consent at any time by clicking "Unsubscribe" in our emails or by contacting us directly at [Your Email Address].

5. Data Sharing & Disclosure

We do not sell, rent, or trade your personal information. We may share your data with trusted third-party service providers (such as email platforms or CRM software) solely to help us manage our production workflow and serve you. These providers are contractually obligated to keep your data secure.

6. Data Security & Retention

Modest Heights Music uses industry-standard security measures, including SSL encryption, to protect your data from unauthorized access. We only retain your personal information for as long as necessary to fulfill your music production requests or as required by law.

7. Your Rights

As an Ontario resident, you have the right to:

  • Access the personal information Modest Heights Music holds about you.

  • Request corrections to any inaccurate data.

  • Request that we delete your data (subject to legal or contractual obligations).

8. Contact Us

If you have questions about this policy or our privacy practices, please contact:

Modest Heights Music 70 Fairmount Ave., Hamilton ON, Canada, L8P 3Z5,  info@modestheights.com

Privacy Policy Modest Heights Mastering

Protecting your private information is our priority. This Statement of Privacy applies to www.modestheights.com, and Modest Heights Mastering and governs data collection and usage. For the purposes of this Privacy Policy, unless otherwise noted, all references to Modest Heights Mastering include www.modestheights.com and Modest Heights. The Modest Heights website is a Audio Mastering Services site. By using the Modest Heights website, you consent to the data practices described in this statement.

Collection of your Personal Information

In order to better provide you with products and services offered, Modest Heights may collect personally identifiable information, such as your:

- First and Last Name - Mailing Address
- E-mail Address
- Phone Number

We do not collect any personal information about you unless you voluntarily provide it to us. However, you may be required to provide certain personal information to us when you elect to use certain products or services. These may include: (a) registering for an account; (b) entering a sweepstakes or contest sponsored by us or one of our partners; (c) signing up for special offers from selected third parties; (d) sending us an email message; (e) submitting your credit card or other payment information when ordering and purchasing products and services. To wit, we will use your information for, but not limited to, communicating with you in relation to services and/or products you have requested from us. We also may gather additional personal or non-personal information in the future.

Use of your Personal Information

Modest Heights collects and uses your personal information to operate and deliver the services you have requested.

Modest Heights may also use your personally identifiable information to inform you of other products or services available from Modest Heights and its affiliates.

Sharing Information with Third Parties

Modest Heights does not sell, rent or lease its customer lists to third parties.

Modest Heights may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is transferred to the third party.

Modest Heights may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Modest Heights, and they are required to maintain the confidentiality of your information.

Modest Heights may disclose your personal information, without notice, if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Modest Heights or the site; (b) protect and defend the rights or property of Modest Heights; and/or (c) act under exigent circumstances to protect the personal safety of users of Modest Heights, or the public.

Opt-Out of Disclosure of Personal Information to Third Parties

In connection with any personal information we may disclose to a third party for a business purpose, you have the right to know the categories of personal information that we disclosed about you for a business purpose.

Tracking User Behavior

Modest Heights may keep track of the websites and pages our users visit within Modest Heights, in order to determine what Modest Heights services are the most popular. This data is used to deliver customized content and advertising within Modest Heights to customers whose behavior indicates that they are interested in a particular subject area.

Automatically Collected Information

Information about your computer hardware and software may be automatically collected by Modest Heights. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Modest Heights website.

Links

This website contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.

Right to Deletion

Subject to certain exceptions set out below, on receipt of a verifiable request from you, we will:

  • Delete your personal information from our records; and

  • Direct any service providers to delete your personal information from their records.

    Please note that we may not be able to comply with requests to delete your personal information if

it is necessary to:

  • Complete the transaction for which the personal information was collected, fulfill the terms of a written warranty or product recall conducted in accordance with federal law, provide a good or service requested by you, or reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform a contract between you and us;

  • Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity; or prosecute those responsible for that activity;

  • Debug to identify and repair errors that impair existing intended functionality;

  • Exercise free speech, ensure the right of another consumer to exercise his or her right of free speech, or exercise another right provided for by law;

  • Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when our deletion of the information is likely to render impossible or seriously impair the achievement of such research, provided we have obtained your informed consent;

  • Enable solely internal uses that are reasonably aligned with your expectations based on your relationship with us;

  • Comply with an existing legal obligation; or

  • Otherwise use your personal information, internally, in a lawful manner that is compatible with the context in which you provided the information.

    Opt-Out & Unsubscribe from Third Party Communications

    We respect your privacy and give you an opportunity to opt-out of receiving announcements of certain information. Users may opt-out of receiving any or all communications from third-party partners of Modest Heights by contacting us here: info@modestheights.com

E-mail Communications

From time to time, Modest Heights may contact you via email for the purpose of providing announcements, promotional offers, alerts, confirmations, surveys, and/or other general communication.

If you would like to stop receiving marketing or promotional communications via email from Modest Heights, you may opt out of such communications by Customers may unsubscribe from emails by "replying STOP" or "clicking on the UNSUBSCRIBE button.

Changes to this Statement

Modest Heights reserves the right to change this Privacy Policy from time to time. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your account, by placing a prominent notice on our website, and/or by updating any privacy information. Your continued use of the website and/or Services available after such modifications will constitute your: (a) acknowledgment of the modified Privacy Policy; and (b) agreement to abide and be bound by that Policy.

Contact Information

Modest Heights welcomes your questions or comments regarding this Statement of Privacy. If you believe that Modest Heights has not adhered to this Statement, please contact Modest Heights at:

70 Fairmount Ave., Hamilton, Ontario CANADA L8P 3Z5

Email Address: info@modestheights.com

Effective as of March 10, 2026